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Air Canada

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Phone Numbers

Reservations from USA: 1-888-247-2262



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Air Canada


Baggage information

Checked baggage
When you travel on an Air Canada or Jazz operated flight, your complimentary baggage allowance is determined by your fare, destination, date of travel and frequent flyer status.

Carry-on baggage
It is allowed 1 standard article and 1 personal article.
Standard article maximum size including wheels and handles is 23 cm x 40 cm x 55 cm, no more than 10kg
Personal article maximum size is 16 cm x 33 cm x 43 cm, no more than 10kg

Examples of standard or personal articles (as determined by their size)
* Carry-on bag, roller bag, backpack, briefcase,
* Laptop computer,
* Airport shopping and duty-free purchases, and more.
* Sport racquet (e.g. tennis, squash, badminton),
* Camera bag,
* Garment bag (size and weight restrictions apply),
* Diplomatic or consular bag,
* Musical instrument.

Other items you may bring on board regardless of destination
The following are examples of items that are allowed, in addition to your carry-on allowance, regardless of destination:

* Coat or other outer garment,
* Infant care item (e.g. diaper bag),
* Stroller - collapsed diameter not to exceed 25.5 cm (10 in) and length not to exceed 92 cm (36 in),
* Child restraint device if a seat has been purchased for the child/infant,
* Special needs items (see Special Needs section below),
* Small electronic device such as cell phone or MP3 player.

Prohibited items
Passengers travelling with liquids or gels in containers over 100mL/100g (3.4oz) that are placed in carry-on baggage will have these items confiscated at the security checkpoint.

Passengers with connecting flights are advised not to purchase liquids or gels in containers over 100mL/100g (3.4oz) within the secure area at the airport or on board the aircraft if they do not have:

* access to their checked baggage between connecting flights. and
* room in their checked baggage to pack their duty-free purchases before rechecking their bags for their next flight.

Below is a partial list* of items that are prohibited from carry-on baggage. Always store them in your checked baggage:

* Sharp, piercing or cutting objects such as:
o Straight razors and razor blades
o Scissors with pointed tips and metal nail files
o Box cutters
o Hatchets
o Knives of any length, including hunting knives, jackknives (Swiss army knives), and chef's knives (e.g. meat cleavers)
o Screwdrivers, saws, drills
o Darts, skates, tackle boxes, fishing hooks/lures, crossbows and arrows. View the Sports Equipment page for more information on transporting such items
Exception: Syringes or needles for personal medical use are allowed onboard providing the needle guards are intact, and that they are accompanied by the prescription medication with a printed label identifying the medication name and the issuing medical office or pharmacy.
* Electronic devices that can interfere with navigational and/or communication equipment. The use of the following devices is prohibited at all times onboard aircraft:
o Wireless mouse
o Bluetooth headsets
o Radio transmitters
o Radio controlled equipment or toys
o Printers and computer peripheral devices
o Laser pointers
These items must be packed in checked baggage.

Accepted items
Accepted items include:

* Certain electronic devices which are permitted on board with restricted use, such as:
o Personal entertainment devices (MP3, iPods, portable games, radio receivers, video cameras)
o Satellite receivers (e.g. hand-held global positioning systems)
o Calculators (without printers)
o Computers. The cord mouse and the Memory Stick are the only peripheral devices permitted during flight.
o Electric shavers
o Pagers (receiving type only)
o “Noise busters” (electronic noise cancelling devices)
o Wireless handheld devices (Blackberry phones, cellphones, including cellphones with MP3 player or build-in camera, PDAs, etc.)
Passengers may be asked to turn on their electronic device at the security check. Please also view a list of prohibited electronic devices in the 'Prohibited Items' section above.
* One book of matches per passenger
* Butane (Bic-type) lighters. Please note that for departures from the United-States, Bic-type lighters are the only lighters accepted past US pre-clearance checkpoints
* Plastic knitting needles with rounded tips (except for itineraries including the UK)
* Electronic cigarettes (or 'e-cigarettes'), provided they remain stowed and unused in your carry-on baggage.



 



Children information

Travelling with an infant or child

Infant (under age 2)
- An infant as young as 7 (seven) days can travel on an Air Canada flight.
- Only one infant is permitted per adult passenger (16 years of age or older).
- Whenever the seat belt sign is on:
      - An infant seated on a parent's lap must be held securely;
      - An infant for whom a seat is purchased must be properly secured in an approved child restraint device

For flights within Canada and between Canada:
- Infants may be held in an adult's lap at no charge.
-  when they have their own seat  ..........

For international flights an infant fare is charged at 10% of the adult fare, when he/she travels on parent`s lap.
For child's own seat, a child`s fare applies.

Child (age 2 to under age 12)
..

Infant baggage allowance

Each infant is allowed to check and carry on baggage free of charge, over and above the allowance for the parent(s). Please view the checked baggage allowance for infants as it applies to your itinerary, as well as details on carry-on baggage.



Pets

Travelling with your pet

Your cat or small dog can travel with you in the cabin on any Air Canada or Jazz flight provided it is small enough to fit and stay comfortably in its carrier under the seat in front of you.

Maximum allowable weight
10 kg (22 lb)
(pet and carrier combined)

Maximum allowable carrier size
Hard-sided
Height: 23 cm (9 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in)

Soft-sided
Height: 27 cm (10.5 in)
Width: 40 cm (15.5 in)
Length: 55 cm (21.5 in

Charge - $50 or $100 per direction, based on itinerary

Pets in the baggage compartment
Your pet can't fly in the cabin with you? It can still travel safely on the same flight as you in the checked baggage compartment.

Maximum allowable weight - 32 kg (70 lb) (pet and carrier combined)
Maximum allowable kennel size - 292 cm (115 in) in linear dimensions (length + width + height)
Charge - From $105 per direction

You'll need to register your pet in advance for travel on the same flight as yours by contacting Air Canada Reservations. Pets that have not been registered in advance will not be accepted at the airport.

We recommend that you register your pet within 24 hours of completing your booking. If your pet cannot be accommodated on the flight(s) and date(s) you selected, your ticket can then be refunded without charge.

After 24 hours, any changes to your booking will be subject to applicable change and cancellation fees.

Read detailed rules, restrictions and charges when travelling with your pet in the cabin or baggage compartment.

Air Canada Cargo
From Great Danes, to tropical fish, to purebred horses, Air Canada Cargo ships a wide variety of animals safely and comfortably to destinations across the globe.