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General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

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Reservations from the USA: 800 223 5730

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Baggage information

Carry-On Allowance: 1 Bag + 1 Personal Item
Each passenger is allowed to carry on one bag and one personal item such as a purse or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
Weight: 5 kgs., length: 55 cm, height: 25 cm, depth: 35 cm
Dangerous items
You are not allowed to take onboard dangerous items such as scissors, cutters, Swiss army-type knives or tools and instruments for agricultural, scientific, cigarette-lighters (all flights from Italy to the United States).
Click here for the procedure concerning the transport of syringes on board.
How to prepare baggage
Baggage to be registered goes in the aircraft hold, so it  must be sufficiently rigid and resistent. Cardboard boxes may be accepted as registered baggage (wrapped in cellophane, where such service exists), and having the passenger’s complete contact information (name, address and phone number).
The tag, the baggage ID card
At check-in, baggage is weighed and tagged with name, itinerary, destinations' airport codes, flights' numbers and date. The tag's receipt, attached on the ticket, is necessary to identify it upon arrival and eventually in the case of loss for tracking purposes.
Value declaration of baggage
Alitalia's responsibility limits for loss or damage of baggage does not include damaging of valuable, fragile or perishable objects/goods. If you wish to extend the liability, you may complete and submit the value declaration.
Maximum allowed weight for in hold registered baggage
Maximum weight allowed for each registered baggage of the passenger is of 32 Kgs. Boxes, crates, pacakges or single pieces of baggage that are beyond the limit must be sent as freight.
For further information see the 'checked-in baggage allowance' page.
Excess baggage
Baggage transportation is included in the ticket price up to the baggage allowance limit. If the baggage is over the limits, an excess baggage charge applies.
For further information see the dedicated page.
Restrictions and forbidden baggage
Alitalia has the right to check all baggage content, except the diplomatic one, for security reasons and to impose restrictions to some items' transportation. Many of items not allowed on passenger flights although may go as freight, as long as they are packed as foreseen by freight regulations.

Children information

Children before their twelfth birthday are entitled to several fare discounts and a special assistance
An infant who has not reached his or her 2nd birthday may not occupy a seat and must be accompanied by either a parent, or an adult over 18 (the parent can be under 18, as long as he or she has legal responsibility for the child). It must be pointed out in any case on the accompanying adult's reservation.
Policy for unaccompanied minors
For young passengers between 5 and 14 (before their 15th birthday) who are travelling alone - or with another person less than 18 years old - Alitalia takes very special steps to make sure that the child is absolutely safe at all times.
[new] The Alitalia service for unaccompanied minors (UNMR) requires the payment of a fee for each ticket issued as of February 22, 2010, according to the following rules:
All domestic flights within Italy
(children between 5 and 14) 30 euros per segment
International flights
(children between 5 and 15) 50 euros per segment
Intercontinental flights
(children between 5 and 15) 75 euros per segment


Cats and dogs
To travel within the European Union, cats and dogs must have:
- a passport issued by a vet, certifying the list of vaccinations and the state of health of the animal
- a clearly legible tattoo or an electronic identification system (transponder)
You will also need to remember that: pets younger than three months old will not be allowed to travel within Europe as they haven’t yet received the anti-rabies vaccine.
Before being allowed to enter Sweden, animals will have to receive an anti-parasitical treatment against echinococcus and ticks.
It is not allowed to transport pets in the cabin, in the hold, or as cargo to the United Kingdom and Ireland.
Some countries have limitations on the introduction of specific animals.
Transportation of guide dogs for visually impaired or blind people (and/or hearing impaired people) is free of charge and is not governed by weight limits.
For further information, visit the page regarding assistance for visually impaired passengers.
To prevent the spread of Avian Flu, the European Union and the Ministry of Health have forbidden the transportation on all Alitalia aircraft of birds or any bird products coming from Asia, Turkey, Russia, South Africa, Romania, Croatia and the Balkan States.
We also remind you that for health security reasons, transport of parrots and budgies is not allowed.
Transportation in the cabin or in the hold?
Transportation of pets is subject to the payment of a supplementary fee, calculated as per the following table:
Transportation in the cabin is subject to some specific conditions; the pet will have to spend the entire duration of the trip inside its transport cage with maximum dimensions:

* length 44.5 cm
* width 21.5 cm
* height 26 cm

The transporter must allow the pet to be comfortable, and to be able to turn around and lie down. It must allow the passage of air, and also be waterproof and robust.
A transport cage may contain up to five animals of the same species as long as the combined weight (including food and the carrier itself) does not exceed 8 kg.
If any of the above conditions are not met (or if the pet disturbs other passengers), the Captain has the authority to transfer the pet to the aircraft’s hold.