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Air Jamaica

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Air Jamaica Links
Airline Code:JM Website:www.airjamaica.com Frequent Flyer Program:

7th Heaven


Lovebird Executive Lounge

Airline Alliance:N/A Magazine:Skywritings
Phone Numbers

Reservations from USA: 1-800-920-4225

Code-share Partners

Baggage information

Carry-On Allowance
All carry-on luggage must fit in the overhead bin or under the seat in front of you. You must be able to lift your carry-on into the overhead storage without assistance.
Executive Class passengers: 1 Bag + 1 Personal Item*
Flights to/from USA/Caribbean:
- Maximum dimensions of carry-on luggage: 45 inches
- Maximum weight of carry-on luggage: 30 lbs/12kgs
Flights to/from Canada:
- Maximum dimensions of carry-on luggage: 45 inches
- Maximum weight of carry-on luggage: 22 lbs/10kgs

Economy Class passengers: 1 Bag + 1 Personal Item*
Flights to/from USA/Caribbean
Maximum dimensions of carry-on luggage: 45 inches
Maximum weight of carry-on luggage: 30 lbs/12kgs
Flights to/from Canada:
Maximum dimensions of carry-on luggage: 45 inches
Maximum weight of carry-on luggage: 22 lbs/10kgs
Personal Items include:
- One fully collapsible wheelchair and/or a pair of crutches and/or braces of other prosthetic device for the passenger's use, provided the passenger is dependent upon them, may be carried in the luggage compartment of the aircraft
  -One fully collapsible child's stroller or push chair
*A handbag, pocket book, or purse that is appropriate to normal traveling dress and is not being used to carry articles that would otherwise be considered baggage
* An overcoat, wrap, or blanket
* An umbrella or walking stick
* A small camera or a pair of binoculars
* A reasonable amount of reading material for the flight
* Infant's food for consumption in flight
* Infant's carrying basket
* One light garment bag (must not contain hard objects)

How many pieces of baggage can I check-in?
Ticketed passengers in Lovebird Economy Class are allowed two (2) pieces of checked baggage. Ticketed passengers in Executive Business Class are allowed three (3) pieces of checked baggage.
All checked baggage must be no more than 50 pounds (weight) and total maximum dimensions of 62 inches. Additional charges will apply for overweight and excess baggage.

Checked Baggage Allowance
Flights between USA & the Caribbean & within Caribbean
Executive Class passengers: 3 Bags
- Maximum dimensions: 62 inches
- Maximum weight: 50lbs/23kgs
Flights to/from Canada:
- Maximum dimensions 62 inches
- Maximum weight of each piece of luggage: 50lbs/23kgs

Children for whom the fare is 75% or 90% of the adult fare, will be granted free baggage allowance on the same basis as a passenger paying the adult fare. Hazardous articles such as acids, ammunition, inflammables & matches must not be carried in baggage.

Children information

Do I need to reserve a seat for my infant?
Children up to 2 years old (24 months) are not required to have their own seat. You must, however, inform Air Jamaica that you will be traveling with an infant on your lap. Lap children can only be held by passengers who are at least 15 years of age. To book an infant online, select the number of infants from the dropdown labeled "Infants (No Seat)".
Only one lap child is allowed per adult. If one adult is traveling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant.

You can also choose to purchase a seat for your infant as long as you have the proper child restraint device.
Will I pay for my infant to travel?
A child under 2 years old (24 months) can travel for free as long as the infant will be on the lap of another passenger for the flight.

What if my child turns 2 on the trip; will I have to buy a ticket for the return flight?
Yes, a ticket will have to be purchased for any flight on which the infant will be over 2 years old.

What infant amenities are available on the aircraft I'll be flying (i.e. bassinets)?
Infant amenities vary by aircraft. When you're on the airplane page, look for the Infant Amenity Icon. If it is present, clicking on it will tell you what infant services are available on that airplane. If you do not see it, infant amenities are not offered on that aircraft. Contact Air Jamaica for more information.

Can I sit in the exit row with my infant?
Federal Aviation Administration regulations state that no lap children or infant seats are allowed in an exit row and that all passengers in an exit row must be at least 15 years of age. In addition, infant seats are not allowed in the row directly in front of or directly behind an exit.


Can I travel with my pet?
Pets will not be accepted for carriage as either checked baggage or Cargo on any Air Jamaica flight. Only seeing-eye dogs may be transported in the cabin when accompanying a passenger who is dependant on it.
These dogs are not permitted entry to Jamaica from any country unless born and bred in the United Kingdom; have never left the country and have never been inoculated with any type of rabies vaccine. 
Seeing-eye/Seizure alert dogs must remain muzzled and harnessed, and remain with and at the feet of the passenger, but will not occupy seat.

Dogs entering all countries from Jamaica with valid certificates will not be quarantined, as no rabies condition exists in Jamaica.
Acceptance for carriage will be subject to correct documentation and/or valid vaccination in accordance with Animal Import Regulations of the country of destination, and any country through which the animal is carried and will be transiting.
The passenger is responsible for all advance arrangements including import, export and valid health and rabies vaccination certificates.