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Copa airlines

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Copa airlines Links
Airline Code:CM Website:www.copaair.com Frequent Flyer Program:

One Pass

Copa Airlines codeshares with the following airlines:

Lounge:

Presidents Club

Airline Alliance:N/A Magazine:Panorama of the Americas
Phone Numbers

Reservations from the USA: 1 800 FLY COPA (1 800 359 2672)



Code-share Partners


Baggage information

Carry-On Allowance
Business class: 2 pieces
Main Cabin: 1 piece
Assistive devices and outer garments do not count as carry-on items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
Maximum Dimensions of Carry-on Luggage: 46 linear in/115 cm (length + width + height)
Maximum Weight of Carry-on Luggage: 22 lb/10 kg

All routes except to the U.S., San Juan, and Mexico
Main Cabin
Up to 2 pieces with a combined weight of less than 70 lbs (32 kg)
Pieces weighing between 51 and 99 lb (24 - 45 kg) will be considered excess baggage
Business Class
Up to 2 pieces with a combined weight of less than 140 lbs (64 kg)
Pieces weighing between 73 and 99 lbs (33 - 45 kg) will be considered excess baggage

Flights To/From the U.S., San Juan, and Mexico (Except to/from Brazil)
Main Cabin
Up to 2 pieces weighing a maximum of 50 lbs (23 kg) each
Pieces weighing between 51 and 99 lbs (24 - 45 kg) will be considered excess baggage
Business Class
Up to 2 pieces with a combined weight of less than 140 lbs (64 kg)
Pieces weighing between 73 and 99 lbs (33 - 45 kg) will be considered excess baggage

Flights Between the U.S. and Brazil
Main Cabin
Up to 2 pieces weighing a maximum of 70 lbs (23 kg) each
Pieces weighing between 73 and 99 lbs (33 - 45 kg) will be considered excess baggage
Business Class
Up to 2 pieces with a combined weight of less than 140 lbs (64 kg)
Pieces weighing between 73 and 99 lbs (33 - 45 kg) will be considered excess baggage

Free baggage allowance policies for OnePass Elite, Silver, Gold and Platinum members
OnePass Silver Elite members may check up to two (2) pieces of baggage, each weighing a maximum of 70 lbs (32 kg), without incurring additional fees
OnePass Platinum and Gold Elite members may check up to three (3) pieces of baggage, each weighing a maximum of 70 lbs (32 kg), without incurring additional fees.
Each piece may have a maximum size of 62 linear inches (157 cm; length + width + height).
Pieces measuring between 63 (160 cm) and 107 (272 cm) linear inches will be considered excess baggage
Please note that pieces whose combined dimensions exceed 107 linear inches (272 cm) will only be accepted for transport as cargo

Excees Baggage Fees
All destinations (Except between the U.S. and Brazil)
If the total baggage weight exceeds the weight allowance: US$50
Each piece in excess of the baggage allowance: US$75
Overweight: Overweight pieces between 50 and 70 lbs (24 to 32 kg) even if it's the only piece of baggage checked: US$50
Overweight: each piece between 72 and 99 lbs (33 to 45 kg) even if it's the only piece of baggage checked: US$75
Each oversize piece between 63 and 107
inches, even if it's the only piece of baggage checked: US$75



Children information

Travelling with Infants
Children under 2 years of age are considered infants and must always travel accompanied by an adult. The fare for infants who do not occupy a seat is equivalent to 10% of the published adult fare. If the infant is occupying a seat, the standard child discount (valid for children ages 2-11) will apply according to the fare regulations of that route.



Pets

Copa Airlines permits the transport of pets as checked or carry-on baggage (see restrictions below). Dogs, cats and rabbits are considered pets/domestic animals. Animals that do not meet these criteria cannot be accepted as checked or carry-on baggage.

Pets accepted as baggage are subject to the following terms and conditions:
- All pets transported as checked baggage (in cargo hold) or carry-on baggage (in the main cabin) will be charged a fee, based on excess baggage rates
- Animals that are less than 8 weeks old will not be accepted for transport
- Passengers should present a health certificate for the pet, issued by a qualified authority, as well as all the necessary documents for the pet's entry to the next destination
- Passengers must travel on the same flight as the pet and use a cage appropriate for its transport.
- Passengers are responsible for enclosing the pet in the cage, as well as removing it
- Only one animal is allowed per container; with the exception of birds, which can travel 2 per cage

Containers requirements:
The containers must meet the following requirements:
- They must be made of wood, metal or plastic
- They must be big enough to allow the animal to stand, turn around or lie down in a natural manner
- They must be durable enough to prevent the animal from escaping during handling and transporting
- The doors must have security latches that allow for the door to be opened without the use of special tools
- They must have openings that allow for ventilation
- They must have a system for collecting animal waste produced during the flight. The use of shredded paper or a tray placed on the floor of the cage is recommended

Pets inside the passenger cabin (as carry-on baggage):
- The containers must fit easily under the seat in front of the passenger and should not exceed the following dimensions: 14 x 22 x 9 in (width x length x height)
- Only one animal is allowed per container
- The animals should not be offensive or smell, should be well secured in their container and should not require attention during the flight
- The passenger may feed his/her pet, but only if it remains inside its container
- The container should be clean, well-ventilated, leak-proof and should not allow any part of the animal to escape or stick out
- The pet should remain inside of the container during all phases of the flight, and the container should be located below the seat
- The seats in the first row, those in front of a bulkhead or those in an emergency exit row, cannot be assigned to passengers traveling with pets
- The total number of containers or cages permitted inside the passenger cabin is limited to 3 per flight:
Business Class - 1 Cage or container
Main Cabin - 2 cages or containers
- The cost is US$75 per cage or container
- Oxygen will not be administered to pets if needed for first aid or in emergency situations